Contact

Last updated: April 2025

Company Information

Legal name

JungleVault B.V.

KvK number

87654321

BTW number

NL004567890B01

Registered address

Keizersgracht 123 1015 CK Amsterdam Netherlands

Customer Support

For order questions, returns, and general support — our team aims to respond within 1 business day.

Emailsupport@junglevault.nl

Phone+31 20 123 4567

HoursMonday–Friday, 09:00–17:00 CET

Specialist Contacts

Returns & Withdrawalsreturns@junglevault.nl

Privacy & Data Requestsprivacy@junglevault.nl

Authentication Disputesauth@junglevault.nl

Seller Programmesellers@junglevault.nl

Response Times

—General support: within 1 business day
—Returns & refunds: within 2 business days
—Privacy requests (GDPR): within 30 days (statutory)
—Complaints: within 14 days (see Complaints Procedure)